Generating a V2C File to Manually Activate a Product

You can generate a file that, when applied, enables a Customer to manually activate a Product. Before you can generate a manual Product activation file, you must receive the Product Key and a C2V file for the Customer's Sentinel protection key.

The output of the manual activation file generation process is a V2C file that can be sent to the Customer. Following application of the V2C file, you can request that the Customer creates and returns a C2V file to you to confirm that the Product has been activated.

To generate a manual Product activation file:

2. In Upload C2V, click the browse button and select the C2V file received from the Customer.

3. In Comments, enter additional information, if needed. (Maximum: 510 characters)

4. Click Generate. The File Download dialog box appears.

5.Save the V2C file. The file name includes a unique ID and the date and time the file was created.

NOTE   If the original C2V file, which was submitted by the Customer together with the Product Key, indicates that the Product is installed on a cloned machine, you will not be able to generate an activation V2C file. For information on clearing a Sentinel SL key on which cloning has been detected, see Enabling Licenses That Were Disabled Due to Clone Detection.