Support Contacts

You can contact us using any of the following options:

Business Contacts

To find the nearest office or distributor, go to:
https://sentinel.gemalto.com/contact-us-sm/

Technical Support

To obtain assistance in using Gemalto products, feel free to contact our Technical Support team:

>Support Essentials (contact details, support plans, and policies):
https://supportportal.thalesgroup.com/csm?id=support_essentials

>For Issues Related to Using the Portal: portal.support.DIS@thalesgroup.com

>Phone:

•In North America, call 800-545-6608 (US toll free).

•Internationally, call +1-410-931-7520.

•For a list of regional numbers, go to:
https://supportportal.thalesgroup.com/csm?id=sentinel
➜ Click Contact Us in the top-right corner of the page.

Downloads

You can download installers and other updated components from:
https://sentinelcustomer.gemalto.com/sentineldownloads/